1. Information We Collect

Personal Information: Name, email address, phone number, billing/shipping address.

Order Information: Product details, customization details (including text, names, or images you provide).

Payment Information: Processed securely through third-party gateways (we do not store your card/bank details).

Technical Information: IP address, browser type, device information, cookies, and usage data.

Communication Data: Any feedback, queries, or messages shared with our support team.

2. How We Use Your Information

Processing and fulfilling your orders.

Communicating order updates, confirmations, and customer support.

Personalizing/customizing products based on your input.

Improving our website, products, and services.

Sending marketing and promotional updates (only if you have opted in).

Complying with legal and regulatory obligations.

3. Sharing of Information

We respect your privacy and do not sell or rent your personal information to third parties.

Service Providers: Courier/shipping companies, payment gateways, IT support, and marketing tools (only as needed to process your order).

Legal Authorities: If required by law, court order, or government request.

Business Transfers: In case of a merger, acquisition, or asset sale, your data may be transferred as part of the business assets.

4. Customization & User Content

For personalized items, you may provide text, names, photos, or artwork.

You are responsible for ensuring you have the rights to use such content.

We are not liable for copyright infringements arising from customer-provided content.

We reserve the right to reject or remove any content that is offensive, unlawful, or inappropriate.

5. Data Security

We implement appropriate security measures (encryption, secure servers, limited access) to protect your personal information.

While we strive to use industry-standard practices, no method of transmission or storage is 100% secure.

You are responsible for maintaining the confidentiality of your account login credentials.

6. Cookies & Tracking

Our website may use cookies and similar technologies to improve user experience, analyze traffic, and personalize content.

You can manage or disable cookies in your browser settings, but some features may not function properly without them.

By using our website, you consent to the use of cookies as described in this policy.

7. Your Rights

Access, update, or correct your personal information.

Request deletion of your data (subject to legal/business obligations).

Opt out of marketing communications at any time.

Request a copy of the personal data we hold about you.

8. Data Retention

We retain your personal information only as long as necessary for order processing, legal compliance, and legitimate business needs.

After the retention period, your data will be securely deleted or anonymized.

9. Third-Party Links

Our site may contain links to third-party websites.

We are not responsible for the privacy practices, security, or content of such websites.

10. Children’s Privacy

Our services are not directed to children under the age of 13.

We do not knowingly collect personal information from minors. If we become aware of such data, we will delete it immediately.

11. International Data Transfers

If you are accessing our website from outside India, please note that your data will be processed and stored in India.

By using our services, you consent to such transfers in compliance with applicable data protection laws.

12. Changes to This Policy

We may update this Privacy Policy from time to time.

Changes will be posted on this page with an updated 'Last Updated' date.

We encourage you to review this page periodically for any updates.

13. Contact Us

📧 Email: admin@bluepynk.com

📞 Phone: +919363726326

🏬 Address: Auroville Main Road (Near Purple Hotel), Kuyilapalayam, Auroville (PO), Vanur (TK), Villupuram (DT), Tamilnadu, India - 605101